Return Policy

 

Easy Returns

 

If you are not 100% satisfied with your product, we offer a refund with a 15% restocking fee(on most products, see below).

 

To qualify for a return please note the following:

 

• Product must be clean, unused and in its original packaging. 

 

• Return shipping costs are the responsibility of the customer 

 

• Items must be returned within 15 days 

 

You must have a return authorization number to qualify for a return:

 

Please call us at 1-800-219- 9239 Monday - Friday 9am to 5pm EST to obtain a return authorization number and a return address. 

 

Sorry, No Returns On The Following Items:

 

We cannot accept returns on all:

 

• Hospital beds

 

• Ultra lightweight ridged frame wheelchairs

 

• Custom wheelchairs

 

• Built to order items 

 

• cushions 

 

• Incontinence Products 

 

• Nutritionals

 

• Bath Safety products

 

 

15% Restocking Fee

 

We offer refund on all: 

 

• Transport chairs

 

• Standard manual wheelchairs

 

• Light weight manual wheelchairs 

 

• Recliner wheelchairs

 

• Heavy duty transport wheelchairs

 

• Walkers

 

• Rollators