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Return Policy


Easy Returns


If you are not 100% satisfied with your product, we offer a refund with a 15% restocking fee(on most products, see below).


To qualify for a return please note the following:


• Product must be clean, unused and in its original packaging. 


• Return shipping costs are the responsibility of the customer 


• Items must be returned within 15 days 


You must have a return authorization number to qualify for a return:


Please call us at 1-800-219- 9239 Monday - Friday 9am to 5pm EST to obtain a return authorization number and a return address. 


Sorry, No Returns On The Following Items:


We cannot accept returns on all:


• Hospital beds


• Ultra lightweight ridged frame wheelchairs


• Custom wheelchairs


• Built to order items 


• cushions 


• Incontinence Products 


• Nutritionals


• Bath Safety products



15% Restocking Fee


We offer refund on all: 


• Transport chairs


• Standard manual wheelchairs


• Light weight manual wheelchairs 


• Recliner wheelchairs


• Heavy duty transport wheelchairs


• Walkers


• Rollators

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