If you are not 100% satisfied with your product, we offer a refund with a 15% restocking fee(on most products, see below).
To qualify for a return please note the following:
• Product must be clean, unused and in its original packaging.
• Return shipping costs are the responsibility of the customer
• Items must be returned within 15 days
You must have a return authorization number to qualify for a return:
Please call us at 1-800-219- 9239 Monday - Friday 9am to 5pm EST to obtain a return authorization number and a return address.
Sorry, No Returns On The Following Items:
We cannot accept returns on all:
• Hospital beds
• Ultra lightweight ridged frame wheelchairs
• Custom wheelchairs
• Built to order items
• Incontinence Products
• Bath Safety products
15% Restocking Fee
We offer refund on all:
• Transport chairs
• Standard manual wheelchairs
• Light weight manual wheelchairs
• Recliner wheelchairs
• Heavy duty transport wheelchairs